Relenta unique CRM
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The first impression potential customer visiting your online presence is very important, as we can see Relenta is pretty much aware of this because it has very simple yet effective, sleek and user-friendly website design.
Relenta is a unique customer relationship management (CRM) tool for small business. The two key reasons for failed CRM projects are:
1. No email integration, meaning that the vital business information contained in email resides in a separate application.
2. The CRM software is so complicated and confusing that employees either avoid or are incapable of using it.
Relenta solves these and many other CRM problems by offering a simple and elegant Web 2.0 application that improves employee productivity and makes it easy and pleasurable to manage your team email, contacts, calendar, and email marketing in one central place.
Relenta CRM turns familiar software product categories upside down by integrating the functionality of team email, contact manager, online calendar, and email newsletter marketing software into one elegant Web 2.0 application.
As a simple, yet robust alternative to bloated software, Relenta CRM helps you get things done quickly and effectively. Our product development is focused on usability and overall user experience, rather than sheer number of obscure features and cluttered interfaces.
I think it’s a better option to have a web based CRM then a desktop one. Some advantages include:
- Accessible from anywhere, this is very important to Sales as they tend to travel a lot.
- Accessible via any browser, so no installation of actual software is needed.
- Low cost maintenance.
- Secure & Private, your ISP or your hosting company provides you security and privacy. In desktop applications you will have to worry about the client machines security and privacy.
Relenta CRM turns familiar software product categories upside down by integrating the functionality of team email, contact manager, online calendar, and email newsletter marketing software into one elegant Web 2.0 application.
Sending out branded newsletters and keeping hands on your subscriptions is rule of thumb in CRM. With Contact Manager you can achieve this and also:
- Create rules for incoming emails, response to your newsletters/campaigns.
- All sent E-Mails history, so that you are aware on the correspondence with your contacts.
- Can have your own SMTP settings integrated to prevent identified as spam or being blocked out.
- E-Mail automation and workload distribution. You can designate users to handle specific types of E-Mail.
- Upload and manage your documents.
- Organize, categorize, and manage your customer and prospect contacts using default and custom fields, as well as custom sets of contact groups and types.
- Create unlimited contact categories and groups; send personalized mass emails to groups of customers.
- Create, share, assign, and prioritize tasks and reminders; create daily, weekly, and monthly calendar views.
- Automatically capture new leads and contacts from a website or incoming email, enter manually from a phone inquiry or at a trade show, import from existing database or purchased list.
- Set reminders and follow-up events, keep track of all the business activities, coordinate schedules with team members.
- With Relenta CRM calendar, you can view events associated with your entire contact database or individual contacts.
- See your team member schedules next to your own; filter calendar events by individual team members
- Quickly add follow-up events and reminders while working with email and contacts.
Is Relenta right for my business?
Relenta CRM is perfect for sales, marketing, and customer service teams of any type of small- to medium-sized company, such as lead generation, e-commerce, marketing, membership organizations, professional services, real estate, and so on. Last, but not least, Relenta CRM is a wonderful tool for managing your personal email and contacts.
What are the system requirements?
Relenta is hosted on our servers, meaning there is no software to install or system requirements to worry about. All you need is a modern web browser and Internet connection. Due to its efficient standards-based design, Relenta runs fast even on dial-up.
To find out more about Relenta CRM visit their website at: http://www.relenta.com
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